IDEAL FOR YOU:
You have two or more seasons as a Cruise Manager or Cruise Director and you are ready for the next level, but you are not sure what is in the way. This is for experienced Cruise Managers and Cruise Directors who want to be excellent at the job, not simply good at it.
WHAT IT INCLUDES:
5 personal mentoring sessions (45 min each) with Maddy
Excellence assessment — where you are good, where you could be excellent, and how to close the gap
The mindset shift from managing operations to leading people
Leading the crew: how to get the best from the hotel team, the guides and the shore partners
Review of one of your real cruises, with a full debrief
Email support between sessions
VALUE:
The difference between a good season and an excellent one shows up in every guest rating and every crew relationship. Executive coaches charge €200–500 a session and have never stood on a river cruise ship.
Maddy has spent 26 years on Europe's rivers and 15 years training other people into the job, and she will tell you what is actually standing between you and excellent — which is rarely what you think it is.
IDEAL FOR YOU:
You have two or more seasons as a Cruise Manager or Cruise Director and you are ready for the next level, but you are not sure what is in the way. This is for experienced Cruise Managers and Cruise Directors who want to be excellent at the job, not simply good at it.
WHAT IT INCLUDES:
5 personal mentoring sessions (45 min each) with Maddy
Excellence assessment — where you are good, where you could be excellent, and how to close the gap
The mindset shift from managing operations to leading people
Leading the crew: how to get the best from the hotel team, the guides and the shore partners
Review of one of your real cruises, with a full debrief
Email support between sessions
VALUE:
The difference between a good season and an excellent one shows up in every guest rating and every crew relationship. Executive coaches charge €200–500 a session and have never stood on a river cruise ship.
Maddy has spent 26 years on Europe's rivers and 15 years training other people into the job, and she will tell you what is actually standing between you and excellent — which is rarely what you think it is.