FAQ’s

ABOUT  THE  PROGRAM

  • It's the same training I delivered for 13 years at a top river cruise company — now available to anyone ready to transform their career.

    62 lessons. Weekly live sessions. 5-day bootcamp. 1-year mentorship.

    I trained 130+ Cruise Managers for that company. Every single one is still successful. I was the ongoing mental support for 120 of them. Now I'm sharing that same method — and that same support — with you.

  • Yes! Enroll today, begin immediately. Instant access to all 62 lessons, join this week's live session, secure next bootcamp spot.

    The only "deadline" is the bootcamp enrollment (2 weeks before each bootcamp).

  • All recorded. Topics rotate every 12 weeks, so you'll attend each live event eventually.

    Mila (€300+/day hire) never attended a single live session — watched recordings, got hired anyway.

  • The next available after enrollment: 

    Attention!

    The exact Bootcamp details will be displayed here shortly.

    If the dates don't work for you, we'll discuss alternatives.

  • My current cohort includes:

    • A pianist/conductor who's worked expedition ships to Antarctica

    • A tour guide with two master's degrees in engineering

    • A former Hotel General Manager with 15+ years experience

    • A single parent seeking career flexibility

    • Licensed guides from Serbia, Lithuania, and beyond

    You don't need to fit a mold. Hospitality passion and willingness to grow are what matter.

ABOUT  MADDY

  • 25+ years CM on every major European river.

    13 years as internal trainer for a top cruise company — developed 130+ CMs, all still successful.

    2 recent Academy graduates hired at €300+/day.

    Still actively cruising. €75,000+ working 120 days/year.

  • Results:

    • 13 years as company trainer

    • 130+ CMs developed (all successful)

    • 2 recent Academy hires at €300+/day •

    • A major River Cruise Company accepted current student's training request

    • 97%+ guest satisfaction from trainees' first cruises

    • 25+ years still actively cruising

    I'm not a "course creator" — I live this career.

  • Breakdown:

    • 62-lesson curriculum (lifetime)

    • Weekly lives with Maddy

    • 5-day bootcamp (€1,200 - 1,500 value alone)

    • 1-year mentorship • Hiring manager introductions

    ROI (Return Of Investment):

    At €300+/day, pays back in 12 working days.

    Traditional hospitality: €18,000-€25,000/year, 280+ days.

    River CM: €45,000-€75,000/year, 120 days.

    One student told me: "Companies don't invest in my development." This is YOU investing in yourself.

  • Yes.

    You can pay:

    • Full payment: €3,500

    • Two payments: €1,800 × 2

ABOUT GETTING HIRED

  • I can't guarantee a specific job — that would be dishonest.

    I CAN point to:

    • 130+ trained for a top cruise company (all successful)

    • 2 recent Academy graduates hired within 4 months

    • 97%+ guest satisfaction from first cruises

    • Direct hiring manager introductions (not cold applications)

    • 1-year mentorship until placed AND thriving

    Your success depends on your effort.

  • Major European operators including Viking, Uniworld, Scenic, and others.

    I have direct relationships with hiring managers — when I recommend someone, they listen.

  • Absolutely.

    Most students come from:

    • Hotel reception

    • Tour guiding

    • Restaurant management

    • Travel agencies

    • General hospitality

    You don't need cruise experience. You need hospitality passion, willingness to learn, and commitment to growth.

    I had zero cruise experience in 2000.

ABOUT THE COMMUNITY

  • A free community of people interested in river cruise careers. Weekly tips, job alerts, Q&A with Maddy.

    Join even if you're not ready for the Academy yet!

  • Once a year, I invite the entire community to cruise with me.

    5 days onboard on a River Cruise Ship.

    Mix of Academy students, graduates, and curious community members.

    Great way to experience the career before committing!

  • Yes!

    Our Ambassador Program pays up to 10% commission (€350 per enrollment).

    Graduates get the best rates.

    Ask about becoming an affiliate!

Still Have Questions?

I personally answer every message. No sales team, no chatbot — just me.

WhatsApp: +40 723 979 201 

Email: maddy@rivercruisementor.com

Or book a call and ask me directly.