IDEAL FOR YOU:
You are strong on every part of the job except one. The moment the microphone goes on, something changes. This is for Cruise Managers and Cruise Directors who want their voice to become the strongest thing they have on the water.
WHAT IT INCLUDES:
5 personal mentoring sessions (45 min each) with Maddy
The Captain's Welcome Speech — structure, delivery, and the first 90 seconds
Cultural destination briefings and excursion presentation frameworks
Live Q&A and difficult-room technique
A full recorded briefing, watched back frame by frame
Email support between sessions
VALUE:
Your voice is the part of the job guests remember and score. Public speaking coaches charge €150–300 an hour and will teach you to present in a boardroom.
This is five hours on the five moments that actually decide your ratings, with someone who has delivered them for 25 years at 98%+ guest satisfaction, and whose trainees reach 97%+ from their first cruise.
IDEAL FOR YOU:
You are strong on every part of the job except one. The moment the microphone goes on, something changes. This is for Cruise Managers and Cruise Directors who want their voice to become the strongest thing they have on the water.
WHAT IT INCLUDES:
5 personal mentoring sessions (45 min each) with Maddy
The Captain's Welcome Speech — structure, delivery, and the first 90 seconds
Cultural destination briefings and excursion presentation frameworks
Live Q&A and difficult-room technique
A full recorded briefing, watched back frame by frame
Email support between sessions
VALUE:
Your voice is the part of the job guests remember and score. Public speaking coaches charge €150–300 an hour and will teach you to present in a boardroom.
This is five hours on the five moments that actually decide your ratings, with someone who has delivered them for 25 years at 98%+ guest satisfaction, and whose trainees reach 97%+ from their first cruise.